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net101 Course Guarantee


We've been running digital and social media courses for over a decade. We think our course programs are very good. We think our presenters and training facilities are very good also.

But, if for any reason you're not satisfied we'll refund your course registration fee in full - no questions asked.

Our Course Guarantee is conditional:

  1. The course cannot be a make-up for a deferred course or one that has been transferred to another person.

  2. You need to arrive at the course no later than the scheduled start time.

  3. You need to stay until the lunch break and leave before the afternoon session starts. You must tell the course facilitator directly of your intention to leave. You are welcome to stay for the provided lunch.

Processing Your Refund

If you paid by credit card the refund will be processed back to the same card. If you paid by invoice you will need to send us the details of your nominated bank account.

If the course is part of a multi-course or multi-person booking the refund will be calculated on a pro rata basis.