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Livestream, AUSTRALIA (AEST)
Inc. GST
1/2 DAY
Google My Business (GMB) Management - Livestream

Google My Business (GMB) Management - Livestream

Google My Business (GMB) listings are free for any organisational entity, providing owners and managers with a simple, yet powerful suite of marketing and customer service options. As GMB listings display prominently on a standard Google search result page and via Google Maps, they can bring an extra layer of online visibility and credibility to any type of business.

Even if you have claimed your GMB listing you're probably underutilising many of the newer features available. It's a free kick!     

This is a live-streamed course. The 9:00am commencement is in Australian Eastern Standard Time.  

This course will be using the Zoom video-conferencing platform. Your interactive participation is encouraged, and there will be plenty of opportunity for questions. There will be one 15-minute break to feed your cat, etc. Post-course support resources will be made available online. 

Course Prerequisites: a Zoom account - register here for free,  and a stable internet connection.

Who it's for

Any business on the planet.

Who it's not for

You don't have a business.


Listing Ownership/ Management

  • Setting up or claiming an exisiting GMB listing, inc. the verification process options
  • GMB listings with no physical location, i.e. providing a service area only
  • Multiple listings management and multi-user access, e.g. for store managers
  • Permanently closing, or merging duplicated listings

Listing Basics

  • Cover photo & logo
  • Service area designations
  • Covid-19 operation status
  • Normal opening hours
  • Special opening hours, e.g. public holidays

Advanced Listing Features

  • Business description & attributes
  • Product/ service listings and category arrangement
  • Owner posts, updates & events
  • Owner videos & photographs
  • Self-generated interior/ exterior 360 surround photos using Google’s Street View app

Customer Service

  • Customer reviews and owner responses
  • Customer questions & owner answers
  • Book an appointment
  • Messaging
  • Team member photos


  • Redeemable offers - printable coupons or online promotion codes
  • GMB analytics suite
  • Optional free 1-page website

Workshop Facilitator

Tim Martin
Tim Martin
net101 Founder & Principal Facilitator


Tim Martin, net101 founder and principal trainer is a social media specialist and educator.


Group Discount

2+ people: 20% combined

Calculated at check-out


Multi-Course Discount

2+ courses: 20% combined

Calculated at check-out